---
title: "Wallpapers Are Saving At Low Resolutions"
description: "If you are seeing images that are saving at a resolution on your device, there can be a few reasons why."
url: https://support.getvellum.com/en/articles/5-wallpapers-are-saving-at-low-resolutions
collection: "App Support"
updated: 2026-09-05
language: en
---

# Wallpapers Are Saving At Low Resolutions

If you are seeing images that are saving at a resolution on your device, there can be a few reasons why.

![](https://cdn.gleap.io/static/1675726527718-1cede112-056e-48a9-ace0-39f11215e1f9.jpg)

If you are seeing images that are saving at a resolution on your device, this can be caused by a slow cellular or WiFi connection. You need to wait for the high-resolution wallpaper to download to your device from our servers before saving the wallpaper.  
  
When you open a pack, the app downloads a low-resolution thumbnail of each wallpaper for quick browsing and once you select a wallpaper, it'll download the high-resolution image. This cuts down on server load, and saves you cellular bandwidth and data charges as well! Win-Win!  
  
If you are in an area where you have slow network, you'll need to wait just a little bit longer for the wallpaper to download.